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FAQ
Frequently Asked Questions
cloth diaper care • wool care • silk care • elastic issues • returns / exchanges • place of manufacture • general cloth diaper why
• shipping
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Q) How do I wash/care for my new raw silk liners?
A) The liners do require a bit of special care. They need to be hand washed with a mild soap and should be laid flat to dry. The occasional accidental toss in with the diapers for a wash won't ruin them but over time, it can be too harsh and destroy the sericin content.
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Q) Do I need to prime my diapers before first use?
A) You should prewash your Little Beetle ONE or hemp diapers and doublers once on a HOT wash cycle with a small amount of your normal detergent and then tumble dry. This is all that is needed to prime the diapers/doublers for first use. They will continue to gain absorbency over the next few wash/dry cycles, but are fine to use after that first wash. :-)
Q) My hemp diapers are stinky when my baby wets. What could be wrong?
A) It sounds like what you are experiencing is possibly a detergent
build up on your diapers.
This can be remedied by "stripping" your diapers, which is a fairly
simple process to carry out.
To begin, toss the diapers into the wash and run several full cycles
with NO detergent added at all. Watch your rinse water for bubbles. If
you see bubbles during the rinse, you will want to repeat this process
until the rinse water is bubble-free. You do not need to dry the
diapers between these cycles.
Once you finish this, you can dry the diapers as normal. Or, if
possible sun them out (which will further help kill the stink).
If this does not work and you still smell the odor when baby wets in
the diaper, you will want to toss everything back into the washer and
set it to a pre-soak cycle. Leave the diapers to soak in about a cup of
baking soda and cold water for several hours (or overnight, if
possible). Let the pre-wash setting finish running after you have
attained the desired soaking time.
Next, run a full wash cycle on the hottest setting you have. Use on a
TINY amount of your normal detergent. No more than a tablespoon should
be needed. A little oxygen bleach can be added as well to further help
sanitize if you wish. Make sure that the machine is set for a cold
rinse at the end of this cycle. Run an extra cold rinse at the end and
watch for bubbles in the rinse water. If you see bubbles, rinse again
until the water is clear of all bubbles.
Dry the diapers as normal or sun them if possible.
Q) Should I use a dry pail or a wet pail to store my diapers until wash time?
A) Avoid use of a wet pail if possible as this can cause
odor issues in the diapers. Simply store the diapers in a dry pail with
a tight fitting lid until wash day. You can shake out any solids into
the toilet prior to placing the diaper into your pail. You can add a
few drops of tea tree oil to a piece of microfiber cloth in your pail
to control any odors.
Q) What detergent do you recommend for washing my cloth diapers?
A)
We suggest you avoid optical brighteners and whiteners, softeners,
fragrances and other additives. The Real Diaper Industry Association
has a wonderful resource for finding a cloth diaper friendly detergent:
http://detergent.realdiaperindustry.org/
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Q) How do I care for my new Little Beetle Wool soaker shorts or wrap covers?
A) Wool covers must be hand-washed in lukewarm water with a good quality liquid wool wash that contains lanolin and then allowed to air dry flat. You can hasten the drying process by rolling the wet covers in a dry, fluffy towel to help remove excess moisture. You can typically re-use a cover multiple times if it is not soiled or damp to the touch. Damp covers can be aired out and then reused. Soiled covers must be hand washed as noted above.
Q) Do my new wool covers need to be lanolinized before first use?
A) Yes! For your wool covers, you will need to do a full lanolin treatment prior to first use to get them ready to go. After this initial lanolin treatment you should only need to wash about once a week (unless the covers become soiled) and do the full lanolin treatment approximately every 3 to 4 weeks.
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Q) How do I request an exchange, repair or return?
A) We hope you and your little one love the products you buy from us.
If, however, you find any item to be defective, unsatisfactory or just
not what you wanted, please let us know at once by reading about your options and filling out a RMA form.
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Q) How much do you charge for shipping and what method(s) do you use?
A) We charge actual shipping for your order based upon it's weight. You may choose USPS or FedEx although we recommend FedEx for real time tracking, included insurance and immediate claims processing should something happen during transit.
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